FAQs

The National Lottery have partnered with an award-winning travel agency Black Tomato, who specialise in experiential holidays, to offer our winners a suite of unique travel packages options to some of the most desirable, top of bucket list destinations and featuring unique adventures and excursions guaranteed to create Insta moments and a lifetime of memories!

You can find details of the fabulous Wanderlust experience packages on offer at wanderlust.lottery.ie which can be redeemed against the prize voucher value of €10,000 and cover two adults travelling.

If you are one of our lucky 50 winners to reveal three symbols in the scratch area of your #Wanderlust scratch card, you just need contact the National Lottery Claims Team who will arrange a time at your convenience to visit National Lottery Headquarters in Dublin where we’ll validate your prize and complete a simple claim process. Upon completion, the National Lottery will provide you with contact details for a dedicated fulfilment manager with our travel partner who will work with you to choose and manage the Wanderlust experience best suited to you, taking all the hassle out of arranging your once in a lifetime getaway experience. You will be able to choose from any one of the specially curated packages available on wanderlust.lottery.ie

No, as stated on back of scratch card, there is no cash alternative for the top prize. The National Lottery and our travel partner have tried to tailor the packages available to ensure there is something that appeals to everyone, so we’re sure you can find an experience that will suit you!

However, in the unlikely event that you cannot find something to suit you, the prize is transferrable, but the recipient(s) must be over 18 years of age and details must be provided to our travel partner in advance of booking the Wanderlust experience.

Once you have claimed your Wanderlust experience prize with the National Lottery, you will have 12 months to book your Wanderlust experience with our travel partner, plenty of time to decide which package is right for you. The holiday itself must be taken with the travel partner within 24 months of the prize being claimed. Once you have booked your Wanderlust experience you will receive a personalised winners pack/travel kit which will provide you with all the information you require for your Wanderlust experience.

Each of the Wanderlust prizes have been designed to deliver an amazing travel experience for two valued at €10,0000. This include all the component elements (such as flights, transfers, accommodation, spending money, country visa, specialised excursions, insurance and experiences etc) as set out in packages presented at wanderlust.lottery.ie along with the prize management and fulfilment fee for our travel partner.

There is no cash alternative for the Wanderlust experience prize.

The National Lottery have created with our travel partner bespoke experiential prizes to meet a range of holiday types that can be delivered, by leveraging the scale and experience of our travel partner, for €10,000.

However, if you wish to amend these packages (to include, for example, more than two travellers, a longer duration stay, amend the activities etc) our travel partner will work with you to provide that flexibility.  However please be aware that any additional costs incurred, above the €10,000 prize value, in provision of such bespoke features will need to be agreed directly with our travel partner and paid for by winner. Any such arrangements are matter for the winner and travel partner, National Lottery has no responsibility in such matters.

Our award-winning travel agency will work directly with each winner to design the holiday of your dreams. The agency will also provide a 24 hour helpline for any issues you have while on your holiday. In the event that any winner is unhappy, and the travel agency is unable to resolve the query, the winner should contact The National Lottery. The National Lottery can investigate the issue if necessary.